Mobile-First Benefits and Claims

I researched, documented and recommended a standardized library of user experience patterns that were reused across three different customer websites.

Benefits (Mobile)

Benefits (Desktop)

Benefits Wireframes

  • Benefits workflow
  • Benefits use cases
  • Benefit details
  • Deltas between mobile and desktop

Claims (Mobile)

Claims (Desktop)

Claims Wireframes

  • Claims use cases
  • Claims main screen
  • Claims single coverage use case
  • Claims family coverage use case