Mobile-First Benefits and Claims

I researched, documented and recommended a standardized library of user experience patterns that were reused across three different customer websites.

Benefits (Mobile)


Benefits (Desktop)


Benefits Wireframes


  • Benefits workflow
  • Benefits use cases
  • Benefit details
  • Deltas between mobile and desktop

Claims (Mobile)


Claims (Desktop)


Claims Wireframes


  • Claims use cases
  • Claims main screen
  • Claims single coverage use case
  • Claims family coverage use case
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